use case

an ai that chases the package that never arrived

Yes. Forward folk an order confirmation or tracking number (or let it read your Gmail) and the package tracker watches it. When a shipment stops moving for days, folk texts you and drafts the where-is-my-order email to the store with the order and tracking numbers filled in. You say send.

A package that stops moving is a small problem you are supposed to solve yourself: find the order number, find the tracking page, find the support address, write the email. Most people wait another week instead. folk does the finding. It watches every shipment from the confirmation email, tells you when one has gone quiet, and hands you the chase email ready to send. If it turns out lost, folk drafts the refund request next.

how folk does it

01

folk picks up the shipment

Forward the order confirmation or tracking number, or let folk read your Gmail and catch them automatically. The package tracker folkway texts the updates that matter: out for delivery, delivered, stuck.

02

it notices when tracking goes quiet

No scan for several days past the estimate is the signal. folk texts you "your package hasn't moved in 6 days" instead of you noticing a week later.

03

the chase email is written for you

folk drafts the where-is-my-order message to the store's support with the order and tracking numbers in it. Say send and it goes from your Gmail. If the store confirms it is lost, folk drafts the refund or replacement request and watches your bank for the money.

what it looks like

your nike order hasn't had a scan in 6 days, it was due monday. want me to ask them what's up?

yeah

sent to nike support with the order number and tracking. i'll tell you what they say.

nike says it's lost and they're refunding the $124. i'll watch for it to post.

frequently asked

Does folk contact the store for me?

folk drafts the email and sends it from your own Gmail after you say send. It does not call the store or file claims in your account without you.

Which carriers does folk track?

Anything with a tracking number in your confirmation email, across the major US carriers and most store-branded tracking pages. If folk cannot read a tracking link it will tell you.

Is package tracking free?

Installing the package tracker folkway is free and unlocks 7 days of background watching on the free plan. Ongoing tracking, so folk keeps watching every order without being asked, is part of Pro at $9.99 a month.

folk can also

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ready to try folk?

Free to start - free forever. Pro is $9.99/mo. Cancel anytime.