privacy, plans & keys
how your data is handled, what the plans cost, how to get help, and the optional bring-your-own-keys setup.
the practical stuff: your privacy, what Folk costs, how to reach a human, and an optional power-user setting.
your privacy
Folk is built so your private life stays private:
- we don't train on your data. your conversations and memory are yours.
- your own space. Folk runs in an isolated environment dedicated to your account. it's not sharing a brain with other people.
- you stay in control. Folk asks before doing anything with real-world consequences, and you can clear your memory anytime.
for the full legal version, see the privacy policy and terms.
the reset buttons
everything destructive lives in one place: dashboard → settings → privacy.
erase folk's memory
wipes every memory and your chat history. keeps your account, plan, and connected apps.
reset folk's computer
wipes the cloud computer and starts it fresh. your memory stays.
delete your account
removes the whole thing. no email-us-to-cancel nonsense.
you can also wipe memory from chat by texting CLEARMEMORY (in caps -
that's deliberate, so it can't happen by accident).
plans
free, $0
free forever, no card. chat within a monthly fair-use limit.
pro, $20/mo
the everyday plan. the smartest models, folk working in the background, 60 call minutes a month.
max, $100/mo
the best models plus your pick of them, more headroom, 150 call minutes a month.
paying yearly gets you two months free, $192/year for Pro, $960/year for Max. students and folks in a lot of countries get regional pricing at $5/mo Pro and $25/mo Max.
the pricing page has the full plan-by-plan breakdown of what's included.
trials
- monthly plans have no trial, the free tier is the trial, and it doesn't expire.
- yearly plans start with a 7-day free trial. card upfront, nothing charged until it ends, and Folk texts you a reminder before it does.
- referred friends get a 7-day Pro trial on monthly, the only way to get one. see invite friends.
- installing a folkway on the free tier unlocks 7 days of paid-style background automations, once per account.
manage or cancel your plan anytime from billing in your dashboard.
folk's own model
Pro and Max can opt into Folk One, Folk's own model, from the banner in your dashboard. it's a beta and it's trained to sound like Folk rather than like a generic assistant. flip it off any time and you're back on the standard models.
bring your own keys (optional)
this one's for power users and you can completely ignore it otherwise.
if you have your own API keys for providers like OpenAI, Anthropic, or others, you can plug them into Folk so your usage runs on your own accounts. two ways:
- in the dashboard: settings → your keys, where they're stored encrypted.
- in the chat: tell Folk and hand it the key; it'll save it securely.
getting help
stuck on something? just tell Folk in the chat, "something's broken", "i need help with my billing". it'll ask if you want it to reach the folk team, and if you say yes it files the ticket for you.
when a human replies, the reply comes back in the same chat. no support portal, no separate inbox to check.